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When buying a new mattress, one of the factors that you should pay attention to is the types of mattress that you need or prefer. There are several types of mattress that you can find in the market and choosing the right one for you can be overwhelming. These types of mattress differ from prices, from low to believe to astronomical. You can choose from foam mattress, innerspring mattresses and adjustable air mattresses.
Check Return Policies
Another factor that you need to consider is the return policies. You have to ensure that the store you are buying from offers full refund when there is a defect or damage upon receiving the product. Comfort guarantees should also be considered. It usually ranges from a couple of weeks to 120 days. Some retailers also provide product recovery and exchange. Considering return policies as one of your factors when choosing a mattress will protect your right as a customer. Hence, you have to make sure that return policies are clearly stated in the product so you will know exactly what to do in case of damage or substandard qualities.
Try to Negotiate
Once you decided what kind of mattress you need and prefer, the next thing to do is try haggling with the retail store. Trying to bring the price of mattress down will help you save a lot of money. Usually, warehouse clubs and businesses have fixed rates for their products. However, retailers can sometimes accept negotiations because they usually have high mark ups on their products. You can make a deal with these retailers considering that you are a loyal customer. It is also important to give them reviews so you can get discount on your next purchase.
Understand the Warranty Policy
You should also need to understand the policy of the retailers about warranty. Usually warranty can range from 10-25 years and it covers only manufacturing defects like broken or loose coil wires, sagging and others. In addition, most of the coverage of the warranty is prorated. This means that it decreases over time. So to protect your right as a customer, always try to understand the warranty. Ask for a copy of it and make sure to keep the receipt so you have the document and proof of purchase. You can check some of the best-selling mattress topper for back pain in 2020.
Inspect the Mattress upon Delivery
It is recommended not to accept the delivered item without inspection. Always look for damage, stains and other defects. Sometimes, items can be damaged during the delivery process or in transit from warehouse to the point of delivery. So before you accept the mattress make sure to check the entire quality and condition. If there’s any damage, then refuse delivery and ask for a service recovery. Call customer service immediately and make a report about the damage. This will protect your rights as a customer.
